Sign In
Homepage / Indonesia / Surabaya

Best Airbnb Management Companies in Surabaya, Indonesia

Updated October, 2026

Based on data from Airbtics, this page lists leading Airbnb management companies ranked by the Host Score, a score out of 100 combining guest reviews, Guest Favorite share, occupancy, and local operating experience. Verified operators with a public website include a link to their full profile.

Manage one of these companies? Claim your profile in Host Insights to verify ownership and update your listing.

Companies are ranked by the Host Score, a score out of 100 based on guest satisfaction, occupancy and operating scale.

How the score works

Factor Maximum points
Guest rating30
Guest Favorite share30
Occupancy30
Operating scale10

Guest ratings earn 0 points at 4.3 or below, increasing evenly to 30 points at 4.8 or above.

Guest Favorite share and occupancy each earn 0.3 points per percentage point. For example, 75% occupancy earns 22.5 points. The occupancy comparison against the median does not affect the score.

Operating scale

We add together the days each company’s listings were live in this market over the past 12 months, converted to listing-months (days / 30). For example, 10 listings live every day of the past year contribute 120 listing-months.

  • Small: fewer than 120 listing-months — 0 points.
  • Medium: 120–240 listing-months — 5 points.
  • Large: more than 240 listing-months — 10 points.

These labels reflect last-12-month portfolio activity, rather than the company’s age.

How to read the table

  • Occupancy and daily rate are listing-weighted averages for the company’s Airbnb listings in this market over the past 12 months.
  • Guest Favorites shows the percentage of its listings currently carrying Airbnb’s Guest Favorite badge.
  • The +/− occupancy figure shows the difference in percentage points from the median occupancy of the companies in this table.
  • Rating highlights identify scores of 4.8 or above as standouts and scores below 4.4 as low.

Which listings are included

We include listings in this market that have been listed for more than 90 days and received at least one booking in the past 12 months. These criteria mean our listing counts may differ from those on a company’s Airbnb host profile.

Switch market
Rank Host Scoreout of 100 Host Review Score Guest Favorites Occupancyvs median 40% Average Daily Rate Number of Listings Operating scale Portfolio analytics
#1 81 Yoonah.Property 4.9 👑 69% 68% +28 IDR542,610 32 Large View portfolio →
#2 78 Genovia 5 👑 100% 61% +21 IDR687,306 5 Small View portfolio →
#3 78 Philip 4.9 👑 58% 69% +29 IDR669,219 35 Large View portfolio →
#4 74 Setiawan 4.9 👑 58% 73% +33 IDR307,479 12 Medium View portfolio →
#5 72 Lenny 5 👑 100% 40% par IDR795,828 5 Small View portfolio →
#6 60 Kong 4.8 👑 44% 57% +17 IDR832,002 9 Small View portfolio →
#7 60 Sherly 4.8 👑 50% 49% +9 IDR651,132 6 Small View portfolio →
#8 58 Imma Chan 4.8 👑 33% 60% +20 IDR470,262 7 Small View portfolio →
#9 57 Calvin 4.9 👑 31% 41% +1 IDR777,741 16 Medium View portfolio →
#10 56 Maria Gabrielle Janice Angelie 4.9 👑 50% 38% -2 IDR379,827 6 Small View portfolio →

Data Seen By

BiggerPockets
Trustpilot

Compare all 47 companies with full metrics

Occupancy, daily rate, reviews, and listing-level history for every manager in Surabaya in the Airbtics app.

Open in the app →

All 47 Airbnb management companies tracked in Surabaya

Ranked by Host Score, continuing from the table above.

  1. #11Typo Management5528 listings
  2. #12Deandra555 listings
  3. #13𝒞𝒶𝓈𝒶557 listings
  4. #14B&B Management5311 listings
  5. #15Isaac535 listings
  6. #16BetahBanget Tan527 listings
  7. #17SARE.Suites526 listings
  8. #18Divine Star Realty516 listings
  9. #19Stephanie515 listings
  10. #20Dwi508 listings
  11. #21Adriel5013 listings
  12. #22Lavenia485 listings
  13. #23Dany Novia485 listings
  14. #24Joshua445 listings
  15. #25Stay with Leony4410 listings
  16. #26Cheap & Clean426 listings
  17. #27Yunita418 listings
  18. #28Bima Hotels395 listings
  19. #29Gatotkaca Hotels395 listings
  20. #30Jimmy385 listings
  21. #31Shinta Wulandari379 listings
  22. #32Alvian355 listings
  23. #33Putra3314 listings
  24. #34Esayuri335 listings
  25. #35Agogo295 listings
  26. #36Febe289 listings
  27. #37Sando Widi288 listings
  28. #38Apartemen Anderson Benson228 listings
  29. #39Height At Educity2122 listings
  30. #40SaSa199 listings
  31. #41Edward1717 listings
  32. #42TwoSpaces1513 listings
  33. #43Namira1413 listings
  34. #44Ida Dwi Diastana87 listings
  35. #45Staycation47 listings
  36. #46Lita25 listings
  37. #47Baby25 listings

Advertisement

Promote your vacation rental management company here

Surabaya Airbnb management company FAQs

  • What does the Airbnb management market in Surabaya look like?

    This snapshot compares 47 Airbnb management companies managing 449 tracked listings in Surabaya. The table above ranks them by the Host Score and compares guest rating, Guest Favorite share, occupancy against the group median, ADR, size, and operating scale. Median market ADR is IDR506,436, median occupancy, the table benchmark, is 40%, and the top 5 operators manage 30% of tracked listings.

    Data note: These figures are estimates based on Airbtics' tracked Airbnb and short-term rental data. Actual occupancy, ADR, and revenue may differ from a company's internal PMS or owner reports. We have refined this methodology over 6 years and use our best effort to keep the data accurate and useful.

  • How can I correct a result on this page?

    If you are an employee of any of the companies on this page and would like to correct the result, please submit the form via this link. We can’t guarantee the timeline, but we do typically update this every quarter.

  • Who are the best Airbnb management companies in Surabaya?

    Of the 47 management companies we track in Surabaya, Lenny leads on Guest Favorites: 100% of its 5 listings carry Airbnb's Guest Favorite badge, against a 11% median across the city. It runs a 5.0 guest rating at 40% occupancy. Guest Favorite share is the clearest single read on consistent guest experience, but the table above lets you weigh it against occupancy, daily rate, and operating scale.

  • Which Airbnb management companies in Surabaya have the best guest reviews?

    Lenny (5.0), Genovia (5.0) and Divine Star Realty (5.0) hold the highest guest ratings among Surabaya management companies with at least five active listings. Where ratings tie we rank by the share of listings holding Airbnb's Guest Favorite badge. Lenny ranks first because 100% of its listings are Guest Favorites.

  • Which Airbnb management company in Surabaya is the best one for me?

    It depends on what you are optimising for. Philip is the most established operator in Surabaya with 35 listings, and Setiawan posts the strongest booking performance at 73% occupancy. Yunita earns the most per listing at IDR775,805,691 a year, Yunita positions highest on nightly rate at IDR7,072,017, and Namira has grown its portfolio fastest at +86% year on year. Treat these as starting points rather than a final recommendation: the VRM Index in the table above folds guest reviews, Guest Favorite share, occupancy and operating scale into a single score if you would rather compare on overall strength.

Explore vacation rental manager analytics on Airbtics

You can access detailed analytics on vacation rental managers, including their KPIs and their listings’ historical performance, on the Airbtics platform. Top operators use this data for benchmarking and to stay ahead of the market.

Airbnb property manager host insights dashboard in the Airbtics app, showing listings, average rating, revenue, occupancy, daily rate, inventory growth, and a map of managed listings

Explore managers in the app →