Introduction

Gone are the days when you need to handle your Airbnb properties and guests all on your own. In modern times, it’s so easy to consider outsourcing everything. This includes hiring an Airbnb virtual assistant!

In this article, we will guide you through as you look for a virtual assistant so you can have more time enjoying the profits of your rental properties!

What to Look for in an Airbnb Virtual Assistant?

Every job opening entails some qualifications that employers need to look for in an applicant. When looking for the best one, here are some of the important items included in the Airbnb virtual assistant’s job description:

1. Experience: Look for a virtual assistant who has experience working with Airbnb hosts, as they will be familiar with the specific needs and challenges of managing an Airbnb property. Of course, they do not necessarily need to have the experience of working with other hosts. You may also consider hiring someone who has done rental arbitrage since it has already made them more immersed in Airbnb operations.

2. Communication skills: Since misunderstanding is quite common in the Airbnb industry, excellent written and oral communication is really a must. So look for a virtual assistant who is a natural and excellent communicator.  Aside from this skill, they should be able to respond to guest inquiries and concerns in a timely and professional manner.

3. Attention to detail: A virtual assistant should be able to keep track of reservations, schedules, and guest requests. They should also pay attention to such details as this can ensure that all aspects of your Airbnb property are running smoothly. 

4. Availability: Make sure the virtual assistant is available to work the hours you need them to. This includes being available to respond to guest inquiries and concerns promptly. Remember that missed bookings are usually the result of getting late responses. 

5. Professionalism: Even if they work remotely, virtual assistants should conduct themselves in a professional manner as their job is mostly client-facing. They should be able to represent your Airbnb property in a positive light and provide excellent customer service to your guests.

6. Technology skills: Since your virtual assistant works remotely, technological skills are a valid expectation. They should be proficient in all platforms and tools related to your Airbnb business. This included reservation & booking systems, communication platforms, and scheduling tools.

How to Find the Perfect Airbnb Virtual Assistant?

Finding the perfect Airbnb virtual assistant can take some time and effort as it requires some research and screening. But it’s worth it to ensure that you hire a reliable and efficient Airbnb assistant to help you manage your property. 

With the right approach, you can find an Airbnb administrative assistant who is a good fit for your needs and can help ensure the success of your Airbnb property. Here are some steps you can take to find the perfect Airbnb virtual assistant:

1. Determine your needs: Make a list of the tasks you need help with and the amount of time you need a virtual assistant to work for you. Part of understanding your needs can also help you consider how many virtual assistants you should hire. Should you hire at least 2 from different time zones? This will help you determine the type and number of virtual assistants you need and how many hours per week or month they will need to work.

2. Look for virtual assistant companies: There are many agencies that specialize in providing virtual assistant services, including those that specifically cater to Airbnb hosts. You can also try looking for independent contractors at online job portals like Upwork where there are a lot of listings for Airbnb virtual assistant jobs. 

3. Ask for recommendations: Ask other Airbnb hosts if they have any recommendations for virtual assistant companies or individuals they’ve worked with in the past. Their first-hand experience working with a particular virtual assistant can go a long way as they can help you find one for you more easily.

4. Conduct interviews: Once you’ve narrowed down your list of potential virtual assistants, conduct interviews to assess their communication skills and ensure they’re a good fit for your needs. During the interview, ask questions about their experience, their communication styles with guests, and their preferred work schedule.

5. Check references: Before hiring a virtual assistant, call their previous clients for references. This can help you validate your potential virtual assistant’s work ethic, reliability, and performance from their previous job.

What Are The Benefits of Hiring an Airbnb Virtual Assitant?

After spending time looking for the Airbnb virtual assistant who is the best fit for your needs, you can expect the following benefits of this kind of investment: 

1. Reduce stress and workload: Managing an Airbnb property can be stressful and time-consuming. Hiring a virtual assistant can help reduce your workload and relieve stress. This allows you to enjoy more free time and a better work-life balance.

2. Save money: A virtual assistant is paid a lot less than a full-time employee. Since a VA is an independent contractor, you only pay for the hours worked. Likewise, you can avoid allocating a budget for employee benefits, office space, and equipment.

3. Flexibility: Virtual assistants can adapt to your ever-changing needs. You can adjust their hours as your Airbnb requires. And since virtual assistants work remotely,  you can hire people from anywhere in the world.

4. Save time and increase productivity: By outsourcing tasks to a virtual assistant, you can free up your time to focus on more important tasks like growing your other business or attending to your personal commitments. This can help increase your productivity and improve the efficiency of your operations.

5. Improve guest experience: A virtual assistant can help provide excellent customer service to your guests. Their needs being met promptly and professionally can lead to positive reviews, increased bookings, and repeat guests.

6. 24/7 availability: Even when you are not available, a virtual assistant can respond to guest inquiries and concerns. And should you hire more than one assistant with varying schedules, you can ensure that your guests’ needs can be met 24/7. This can help provide a better guest experience and improve your overall reputation as an Airbnb host.