Last updated on January 31st, 2024
Discover the Best Airbnb Property Management Australia. Optimize your short-term rental income by partnering with Airbtics’ Top Picks for 2023.
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Discover the Best Airbnb Property Management Australia. Optimize your short-term rental income by partnering with Airbtics’ Top Picks for 2023.
- Last updated January 31, 2024
Managing multiple properties all at once by yourself is not a tactical decision. There are too many hassles and bustles that you will encounter every day–from managing your bookings and pricing your fees to increasing your review rate.
It’s an endless to-do! Smart investors don’t do that.
Instead, they hire companies that manage their Airbnb rentals. In this article, we’ve researched the best Airbnb property management in Australia so you can save more time on the important things–expanding your investment in Oceania. This comprehensive list will allow you to compare and choose which vacation rental companies fit you the most.
We will help you discover what to look for in an Airbnb property management company, and we will unveil the 7 best companies that manage Airbnb rentals in Australia based on our research.
Ready? Let’s get started.
6 Must-Haves to Look For in Airbnb Property Management Australia
Every vacation rental company out there has its own niche and location to serve. As a property investor, all you need to do is look for those must-have features that an Airbnb management company offers. If this is your first time hiring a VRM, then here is the checklist to consider:
1. Value-based Fees
Look for a company that prices its services based on location, property size, and condition, aligning with your desired level of service. You want to have transparency when it comes to the fees, so be cautious of hidden charges before signing the contract. Some Airbnb management services use a commission model which can take up to 40% leaving Airbnb investors with less return on investment in the end.
2. Reliability & Professionalism
A reliable management agency should offer guidance on tax deductions, perform regular property inspections, and connect you with legal experts if needed.
Meanwhile, professionalism and clear communication are must-haves. You don’t want to deal with unprofessional partners to grow your Airbnb investment. Timely and clear communication with guests and property owners is crucial. 24/7 support and automation software for guest interactions and maintenance requests are essential for positive reviews and booking success.
3. Services Provided
As mentioned, every vacation rental management is different when it comes to the key services they provide, pricing models, and terms of contract. Evaluate which services you need as an Airbnb investor, then look at the key services of the VRMs in your area or country.
For example, you have listed these services as non-negotiable:
- 24/7/365 Guest service
- Channel management on Airbnb, VRBO, and Booking.com
- Dynamic Pricing
- Property Marketing
- Handling guest complaints and resolution process
- Check-in and check-out process
- Financial reporting and bookkeeping
- Coordination of maintenance
Remember, vacation rental management companies should take away the usual headaches from managing properties. So, they should check all on your must-have list!
4. Geographical Coverage
If you have several Airbnb properties in different cities, you may want to consider a wide geographical coverage. In this article, we are covering the best ones in Australia.
However, if you prefer to get the most accurate vacation rental company listings in specific Australian cities or neighborhoods, then I suggest you use the Airbtics App where you’ll get a hundred listings of VRMs in your chosen market.
For instance, you have three properties in Sydney. You don’t have enough time to manage all of them. Just go to Airbtics App, and type “Sydney” in the search bar. Next, use 1 market credit to access the data. Once you have access, you will see the complete list of Airbnb Hosts in Sydney.
As of September 2023, there are 4,212 total listings in Sydney. MadeComfy, one of the top companies that manage Airbnb rentals in Australia, is currently on the #1 list. Bonus points: by using the app, you can also access the total revenue in the last twelve months (LTM), the total number of listings in the city, and the average user rating.
5. Customer Reviews/Ratings
Don’t take our word for it. Look for the best Airbnb property management in Australia reviews from previous clients, customers, and users. It’s always a good idea to hear out first what others are saying before you commit to a contract.
6. Trusted Industry Experts
When choosing a vacation rental company, you are literally choosing a partner in your investment. You want to make sure your partner is a credible and trustworthy company in the industry. Therefore, pick a company that knows the industry well enough.
Airbtics’ Top Picks for 2023: 7 Best Airbnb Property Management Australia
Now, let’s go to the main thing. Here are the 7 Best Airbnb Property Management Australia according to Airbtics.com
1. MadeComfy. An Award-Winning Short-Term Rental Service
2. Airsolved. All-Inclusive & Comprehensive Airbnb Management Service
3. KozyGuru. Best Localized & Personalized Full Service to HomeOwners
4. HeyTom. Effortless Guest Experience
5. AirKeeper. Best Pricing Optimization
6. HomeHost. Personalized Pricing Solutions
7. Hometime. Australia’s First Official Airbnb Property Management Partner
In addition, we have recognized the Top 3 with a badge for this year.
MadeComfy. An Award-Winning Short-Term Rental Service
Website | https://madecomfy.com.au/ |
Phone | 1800 526 133 |
[email protected] |
MadeComfy is hailed as an award-winning short-term rental service provider in Australia. Apart from being a trusted and official partner of Airbnb, MadeComfy earned the highest revenue of A$6.5 million in the last twelve months. This accounts for 186 listings according to our Airbnb data in Sydney.
MadeComfy offers a wide range of services with a dedicated team of local experts covering 7 Airbnb locations in Australia–from the Blue Mountains, Gold Coast, Canberra, and Sunshine Coast, to the cities of Melbourne, Sydney, and Brisbane. Rest assured that it takes the hassle out of short-term rentals, ensuring your property isn’t only booked consistently but also well-maintained to the highest standards.
Here are the key services that make them our top choice:
- Guest-Ready Properties: This company understands the importance of a hassle-free experience for guests. They ensure that your property is ‘guest ready’ by providing 5-star linen, amenities, and a property booklet that guides guests on how to respect and care for your property. This attention to detail helps protect your investment.
- In-House Housekeeping & Maintenance: Unlike many property management companies that outsource housekeeping and maintenance, MadeComfy has an in-house team dedicated to maintaining your property. This means that the quality of cleaning and upkeep is consistently high, ensuring guests are satisfied and your property remains in excellent condition.
- Local Guest Management: MadeComfy’s Australian-based support team handles all aspects of guest communication, from check-in to check-out. This local presence means they understand the unique needs of Australian Airbnb hosts and guests, providing a more personalized and efficient service.
- Marketing Strategy: MadeComfy doesn’t just list your property on Airbnb; they create a comprehensive marketing strategy. This includes professional photography, persuasive copywriting, and optimizing nightly rates to maximize your property’s occupancy and earnings. Their strategic approach ensures your property stands out in a competitive market.
- Property Selection: MadeComfy goes the extra mile in selecting properties. They carefully curate properties based on style, comfort, and location. This ensures that each property offers a top-tier experience to guests, enhancing the chances of positive reviews and return bookings.
- MadeComfy Owner Dashboard: To keep property owners informed and in control, MadeComfy provides an Owner Dashboard. This tool offers a complete overview of your property’s rental performance, giving you transparency and insights into your investment.
MadeComfy Reviews
According to the Airbtics app, MadeComfy has 4.3-star reviews on Airbnb. This company also collated reviews and case studies from their customers. If you want to check it first, here is what their clients say:
Alice has a 2-bedroom apartment in Bondi Beach views
“The host: After Alice believed in the potential of short-term rentals for maximizing her earnings, she decided to have her investment property professionally managed by MadeComfy. This was also to ensure security and professional service to her guests.
“In addition to having highly skillful and passionate staff, MadeComfy has the most intelligent data analytical capability in optimizing returns and occupancy rates. “ -Alice
The listing: This lovely apartment has been fully furnished by MadeComfy with a beach vibe, fitting perfectly with its location: Bondi Beach. This listing offers stunning views of the ocean and is the perfect holiday retreat for up to 4 people, located only a 5-minute walk to the beach.”
AirSolved. All-Inclusive & Comprehensive Airbnb Management Service
Website | https://www.airsolved.com.au/ |
Phone | (03) 9115 1445 |
[email protected] | |
Operating Hours | Open 24 hours |
AirSolved is a Melbourne-based Airbnb property management service that focuses on painless end-to-end Airbnb management. Their mission is to boost your income while maintaining high property standards. What makes them stand out from the rest of the vacation rental management companies in Australia is their “boutique approach to short-term rental management”.
Airsolved provides an all-inclusive comprehensive Airbnb management service including meticulous listing management, property guides, price optimization, key exchange, and cleaning/laundry. They also offer interior design to enhance property appeal so your short-term rental property will stand out from the rest!
Source: Airsolved
Here are the top reasons why we include them in our top choice:
- Exquisite Guest Management: AirSolved ensures seamless check-in experiences, removing any hassles for your guests. With an assigned property manager, your property and guest needs are well taken care of. With 24/7 support to address any queries or concerns, Airsolved provides peace of mind for both hosts and guests. Thoughtful amenities are a hallmark of their service, ensuring your property offers a comfortable stay.
- Property Management: At AirSolved, property management means more than just taking care of the basics. They offer interior design services to enhance your property’s visual appeal, ensuring it stands out. The team is committed to excellent property maintenance to ensure any issues are promptly addressed, including professional cleaning and linen services.
- Listing Management: The company understands the importance of a great first impression. AirSolved provides high-quality photography to showcase your property at its best. The team efficiently handles bookings, ensuring a smooth process for both hosts and guests. Using data-driven strategies, they optimize pricing to maximize your earnings. Effective property marketing techniques boost your property’s visibility in a crowded marketplace.
- Peace of Mind Management: AirSolved goes the extra mile by carefully vetting guests to ensure your property’s safety and security. Their advanced management software streamlines operations, making everything more efficient.
- Industry Expert & Mature Management Team: Airsolved is renowned for its trustworthiness and transparency when it comes to dealing with Airbnb investors and property owners. They assure to give you peace of mind that your investments are in the safest hands with their extensive experience managing properties across Europe and Melbourne.
So, if you want painless Airbnb management, then contact the Airsolved Team! Please note that the services mentioned above are all-inclusive in their comprehensive package excluding the styling and furnishing. This service is optional and requires an additional fee.
KozyGuru. Best Localized & Personalized Full Service to HomeOwners
Website | https://www.kozyguru.com/ |
Phone | 02 8060 5165 |
[email protected] |
KozyGuru is the best localized & personalized service company that manages Airbnb rentals in Australia. With a global presence encompassing Australia, Canada, and the United Kingdom, KozyGuru brings a wealth of expertise to the table. The key services include a complete property management solution, covering property setup, professional photography, dynamic pricing optimization, and 24/7 guest support.
The KozyGuru team understands the intricacies of property investment and rental markets. It includes seasoned property investment analysts, rental market experts, property managers, and professional customer service officers. With KozyGuru, property owners can rest easy knowing that their investments are in capable hands, ensuring positive returns and a steady stream of satisfied guests.
What makes them special:
- Comprehensive Management Services: KozyGuru offers a full suite of services, covering everything from property setup and professional photography to dynamic pricing optimization and 24/7 guest support.
- Dedicated Property Management Team: The company’s experienced team ensures each property is impeccably presented and well-maintained, resulting in positive reviews and satisfied guests.
- Global Presence and Expertise: Perfect for those Airbnb investors who have multiple properties in different regions. Instead of having different companies that manage your properties, go for one company that you can trust.
- Wide Range of Services: KozyGuru’s service portfolio includes guest communication, property cleaning, restocking, price optimization, professional photography, and routine inspections, providing a comprehensive solution for property owners and investors.
HeyTom. Effortless Hosting Experience
Website | https://www.heytom.com.au/ |
Phone | 1300 616 299 |
[email protected] |
HeyTom has a mission to transform your investment property into a well-run, profitable haven for travelers. Operating primarily in Sydney, Melbourne, Gold Coast, Brisbane, Sunshine Coast, Adelaide, Byron Bay, and the Northern Rivers, they offer a range of services that cater to property owners seeking hassle-free hosting and optimized earnings.
- Effortless Hosting Experience: HeyTom understands the challenges of property management. They take on the role of a dedicated property manager, handling every aspect of hosting with precision. From crafting appealing property listings to ensuring your property is spotless, they ensure a seamless hosting experience.
- Tech-Driven Efficiency: They leverage technology to make hosting a breeze. Their user-friendly platform provides property owners with real-time insights into their property’s performance. This data-driven approach enables property owners to make informed decisions that optimize earnings.
- Comprehensive Services: This company offers a complete suite of services to cover all aspects of Airbnb hosting. This includes professional property setup, high-quality photography, dynamic pricing optimization, and 24/7 guest support. They also focus on guest satisfaction with services like professional cleaning, hotel-quality linen, and meticulous property maintenance.
In short, HeyTom transforms your investment property into a thriving short-term rental. Their tech-driven approach, comprehensive services, and commitment to effortless hosting ensure property owners enjoy a profitable and worry-free Airbnb experience.
AirKeeper. Best Pricing Optimization
Website | https://airkeeper.com.au/ |
Phone | 1300 162 680 |
[email protected] |
Airkeeper is a distinguished Airbnb property management company located in Alexandria, Australia. They take pride in their holistic approach to short-term rental management, offering property owners a comprehensive solution for maximizing their property’s potential.
With Airkeeper’s services, property owners can enjoy a stress-free experience as the company takes care of every aspect of Airbnb hosting. From crafting compelling property listings and implementing dynamic pricing strategies to screening guests and providing professional housekeeping, Airkeeper is committed to optimizing property occupancy and revenue.
- Comprehensive Airbnb Management: Airkeeper handles everything related to Airbnb hosting, from creating and optimizing listings with professional photography to managing guest communication and ensuring competitive pricing. This comprehensive approach ensures that property owners can focus on maximizing their returns while Airkeeper takes care of the rest.
- Outstanding Guest Experiences: They prioritize guest satisfaction by maintaining impeccable property presentations and offering round-the-clock guest support. This commitment to providing a hassle-free and enjoyable stay for guests enhances property occupancy and positive reviews, ultimately benefiting property owners.
- Sophisticated Pricing Optimization: This VRM employs strategic pricing strategies to optimize property occupancy rates while maintaining competitive rental rates in the dynamic Australian vacation rental market. This approach ensures that property owners can achieve the highest possible returns on their investments.
If you’re seeking a comprehensive and tech-savvy company that manages your Airbnb rentals, Airkeeper is one of the best choices that can help you unlock the full potential of your Airbnb investment.
HomeHost. Personalized Pricing Solutions
Website | https://homehost.com.au/ |
Phone | 1300 171 718 |
HomeHost stands as Sydney’s most established and renowned Airbnb property management company. With a commitment to seamless hosting, they offer property owners a straightforward check-in process, efficient hosting services, stringent security checks, and a focus on top-tier cleanliness. HomeHost also employs an algorithm to optimize property rental management and cleaning fees during peak periods, delivering higher rental yields to property owners.
- Full Spectrum of Airbnb Management Service: HomeHost offers managing Airbnb accounts, guest screening, check-in/out coordination, cleaning, and property maintenance. Their 24/7 support ensures a smooth experience for both hosts and guests.
- Personalized Pricing Solutions: The team takes a tailored approach to pricing, customizing solutions based on the unique needs and requirements of each property owner. This personalized pricing strategy allows property owners to maximize their returns effectively.
- Wide Service Area: HomeHost extends its services to various prime locations in Sydney, including Bondi, Manly, Darlinghurst, Byron Bay, and more. Their extensive service area ensures that property owners in these sought-after areas can benefit from HomeHost’s expertise.
HomeTime. Australia’s First Official Airbnb Property Management Partner
Website | https://www.hometime.io/ |
Phone | 1300 616 299 |
Hometime is Australia’s first official Airbnb property management partner, bringing a wealth of experience and expertise to the world of short-term rentals. With almost as much history as Airbnb itself, Hometime offers property owners an opportunity to significantly boost their listing’s performance.
- Extensive Range of Services: This includes crafting attractive property listings, handling guest inquiries, ensuring professional cleaning and maintenance, and offering round-the-clock guest support. This comprehensive approach allows property owners to enjoy a hassle-free hosting experience, saving time and effort.
- Enhanced Occupancy Rates: Hometimes’ systematic procedures are designed to increase the occupancy rates of your Airbnb property, ultimately boosting your rental income. Their expertise in optimizing listings and guest experiences translates into higher occupancy rates, positive reviews, and greater profitability for property owners.
- Simplified Hosting Experience: By handling all aspects of Airbnb management, from property setup to guest support, they allow property owners to take a hands-off approach. This reduces the stress of managing an Airbnb property, allowing property owners to enjoy the benefits of short-term rentals without the associated workload.
Streamline Your Airbnb Property Management with Trusted Partners in Australia
To sum it up, property owners can enjoy a hassle-free Airbnb hosting experience, complete with professional support, efficient operations, and enhanced profitability with these Top VRMs in Australia. No need to get your hands dirty only to manage multiple properties. Let the best Airbnb property management in Australia do the work!
Meanwhile, get a complete list of Airbnb listings for a particular Airbnb market anywhere in the world by signing up at Airbtics.com to get free Airbnb data. If you want to access in-depth insights, then you can subscribe to our starter plan for only AUD$90.
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